Trilogy Corporate

COMPANY OVERVIEW

Trilogy Spa Holdings is a professional spa management company dedicated to creating and operating the most innovative, service-centric, and performance-optimized branded spas in the hospitality industry. We currently operate spas in Arizona, California, Colorado, Florida, Nevada, New York, Puerto Rico, and Texas, where there is an enormous opportunity for growth for passionate individuals.

Trilogy inspires those who provide, “Flawless service: Every Guest, Every day.”

We pride ourselves on creating a culture where employees feel valued, appreciated, and take pride in coming to work.  As such, desired candidates seek to be a Partner at Trilogy, not merely an employee. If you are driven to succeed and proud to serve others, we want you as part of our team!

JOB SUMMARY

The Business Development Program Coordinator (BDPC) works closely with the President and SVP of Development to develop, deliver, and analyze a wide range of reports, proposals, presentations (internal & external), and special projects to support business development, planning and strategic decision-making. 

The role will primarily support Business Development activities by assisting and completing presentations, proposals, and proformas to support quality decision making by clients and the Trilogy executive team.  This includes market research, business analytics, and an understanding of deal economics and portfolio management. The job also involves examining data, processes, and systems to help drive improvements in efficiency, productivity, and profitability. The BDPC will assess service line workflows and recommend changes, enabling the business to achieve the goals effectively. Insights are to be rooted in factual analysis, using data and observations to identify opportunities for improvement. 

This is a Remote/Work From Home position with the expectation of meeting in the Home Office every Thursday (if local to the Phoenix Metro area, or as needed). The ideal candidate will live within the Denver or Phoenix Metro area.

ESSENTIAL FUNCTIONS

• Adhere to TRILOGY’s “Flawless Service, Every Guest, Every Day” philosophy.
• Interact cooperatively and professionally, demonstrating respect, sensitivity, and attentiveness, following all company guidelines.
• Support assigned projects such as forecasting, yield management, and other strategic initiatives as directed by leadership.

Market Research & Competitive Analysis

• Conduct in-depth research on industry trends, market conditions, and competitive landscapes to provide insights that drive business strategy.
• Benchmark Trilogy’s business development efforts against competitors and identify areas for strategic advantage.

Business & Financial Analysis

• Analyze qualitative and quantitative data to assess business opportunities and risks.
• Develop and refine financial models, proformas, and business cases to support decision-making.
• Assist in preparing presentations and pitch materials for new business pursuits.

Process Improvement & Workflow Optimization

• Identify inefficiencies in business processes and propose data-driven solutions to improve productivity and profitability.
• Utilize tools like process mapping, flowcharts, and diagrams to visualize and optimize workflows.
• Recommend and implement automation solutions to enhance operational efficiency.

Stakeholder Collaboration & Communication

• Serve as a liaison between executives, operational teams, and external partners to ensure alignment on business objectives.
• Document and translate business needs into actionable strategies, ensuring cross-functional teams have clear direction.
• Foster collaboration across service lines, operations, and leadership to drive business goals forward.

Data Interpretation & Reporting

• Use tools like Excel, SQL, Tableau, or CRM platforms to analyze business data and generate insights.
• Develop key performance indicators (KPIs) and track performance against business objectives.
• Ensure data integrity and accuracy in all reporting and analytics.

Project Management & Execution

• Define project scopes, timelines, and resource requirements to ensure initiatives are executed effectively.
• Monitor project progress, ensuring alignment with strategic goals and timely completion.
• Identify potential risks and propose mitigation strategies to minimize project disruptions.

Regulatory & Compliance Oversight

• Ensure business strategies and processes align with relevant industry regulations and compliance requirements.
• Work closely with leadership to assess potential risks in new business opportunities.

Technology & System Integration

• Evaluate and recommend business intelligence tools, reporting systems, and software solutions to improve decision-making.
• Work with IT and business teams to bridge the gap between business needs and technological capabilities.

Stakeholder Training & Documentation

• Develop training materials and documentation to ensure stakeholders understand new business processes, tools, and insights.
• Provide ongoing support and knowledge sharing to operational teams.

REQUIRED EDUCATION AND PREFERRED EXPERIENCE

• Minimum of a Bachelor's Degree in Real Estate, Finance, Accounting, or similar equivalent or combination of education and relevant experience.
• Must have 3+ years of relevant experience in a financial analysis environment; commercial real estate or hospitality/spa industry preferred.
• Must possess strong research, analytical, and problem-solving skills with ability to analyze qualitative and quantitative information and communicate analytical and marketing data effectively. 
• Demonstrated ability to facilitate multiple projects simultaneously, manage task timelines and deliverable schedules, and recognize and share risks and roadblocks.
• Must be self-motivated, team-oriented, and possess strong time management skills to prioritize and consistently meet deadlines. 
• Must be polished, professional, and have a strong command of both written and verbal English.  
• Must be highly organized, detail-oriented, quantitative, and possess the ability to interface with peers and top-level executives.
• Must be able to multi-task, meet deadlines and prioritize tasks.
• Must be highly proficient in Microsoft Office (Outlook, Word, PowerPoint, Excel).

BENEFITS/PERKS

• Medical, Dental and Vision (FTE only)
• 401K Matching 
• PTO – Paid/Holiday Time Off
• VTO – Voluntary Time Off
• Discounts on Retail Products and Spa Services

COMPENSATION: $30.00 per hour + Benefits